{"id":10200,"date":"2020-04-23T07:25:22","date_gmt":"2020-04-23T07:25:22","guid":{"rendered":"http:\/\/www.kompacplus.com\/?page_id=5688"},"modified":"2024-04-03T07:57:00","modified_gmt":"2024-04-03T07:57:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/kompacplus.com\/my\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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REDISCOVERING PURPOSE<\/h5>

FREQUENTLY ASKED QUESTIONS<\/h2><\/div>

To find the right answers, sometimes you just need to ask the right questions. We hope these help you to understand us a little better.<\/p>\n<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is KompacPlus?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Established in 2009, we specialise in the supply and installation of tailored surfaces using our signature KompacPanels. With base operations in Singapore and Malaysia, we offer a full suite of services to help you create long-lasting spaces with sleek aesthetic appeal through hack-free installations.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are KompacPanels generally used for?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

With a unique thickness of only 6mm, KompacPanels are innovative solid panels designed for interior use as multipurpose overlays. We refer vertical applications as KompacWall, and horizontal applications as KompacTop.<\/p>

Fundamentally made from layers of resin-soaked kraft paper, each panel is manufactured entirely in Italy where they are compressed to form under high heat and pressure to create a non-porous structure that can tolerate heat, water and heavy duty use as kitchen countertops, bathroom vanities, dining tables, custom furniture and more. <\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the benefits of KompacPlus\/KompacPanels?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

With a signature thickness of only 6mm, KompacPanels are designed and built to withstand long-term heavy use with easy-to-maintain surfaces in 32 textured colours, Since the panels have a solid non-porous structure, they have a naturally high resistance to stains, heat and water, and are also supremely tough against impact, stains, and scratches. A simple wipe down using a wet cloth and mild detergent is enough to ensure hygienic surfaces for everyday use.<\/p>

For technical specifications, please refer to our data sheet here<\/a>. Copies of our product certifications and relevant test reports are available upon request via email to enquiry@kompacplus.com.my<\/a><\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow can KompacPanels be customised?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Upon request, KompacPanels can be customised by shape, size, and colour. Where our KompacPlay collection offers add-on services such as Engraving, Tiling, UV Printing, MixMatch and Sink Covers to enhance the modern living experience, we also accept custom orders that request for designs and colours that are not listed in our ready selections (subject to technical considerations).<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow are KompacPanels installed?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

As a standard, KompacPanels are pre-cut and customised according to order before delivered on-site for hack-free installation using special grade adhesive and colour-matching sealant. We make every effort to keep messes and wastage to a minimum with every project\/installation.<\/p>

For overlay installations, we will conduct a complimentary on-site inspection of the installation area to confirm its suitability before proceeding with order confirmation.<\/p>

For double profile installations or projects involving more than one (1) KompacPanel, there will be a slightly visible joining line where the panels connect, but rest assured that we will provide you with the best options to achieve your desired aesthetic effect.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow much does your product\/service(s) cost?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Aside from custom orders and optional customisation services, our products are priced according to project\/panel size and colour. Speak with our friendly sales representatives here<\/a> to get a quote for your upcoming renovation project.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I request for samples?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

For aesthetic references, hi-res images of our colour offerings can be downloaded here<\/a>, while actual colour samples of KompacPanels can be requested from our customer support team via courier or self-pick-up here. To learn more about the quality features of KompacPanels, click here<\/a> to arrange for a non-obligatory presentation with our sales representatives at a time and location of your choice.<\/p>

Note: Please take note that our colour samples are only provided via 3mm KompacPanels for easier mobility. Upon confirmation of order, actual installations will still be carried out using original 6mm KompacPanels unless requested otherwise.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I see sample applications of KompacPanels?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We have showrooms located in both Singapore<\/a> and Malaysia<\/a> that offers creative installations and samples of the entire Kollection to help you understand what KompacPlus has to offer for your living space. Open daily from 10am to 7pm, respective addresses are listed below:<\/p>

Singapore: 24 Duxton Road, Singapore 089488
Malaysia: B-08-03 Pusat Perdagangan Bandar Bukit Jalil, Persiaran 7 Bukit Jalil, 57000, Kuala Lumpur<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer warranty?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Of course! See here<\/a> for more info about our warranty that covers natural and\/or manufacturing defects for the following product\/service(s):<\/p>